DirectFone

DirectFone is a Virtual Number service that allows a CrossFone customer to select a personal, unique, local DID in the country of their choice. DirectFone offers you an inexpensive option to have a phone number in the same area as your family and friends back home. With DirectFone, your family, friends, and business associates can now call you at any time by making a simple local phone call. It’s an effective and gentle reminder you care, to remain close to them. Start CrossFoning now!
Plan selector :


When you sign up to DirectFone, you get a local phone number in the country you select (ie: Argentina, Brazil or Colombia). Any calls made to this local number are redirected to your own phone number in the USA.

Receive unlimited* calls from your family and friends for a low monthly rate. No long term contract is required.


How does it work?
• STEP 1: Sign up to DirectFone service.
– Via Call Center or via Web.
• STEP 2: A local DID is selected from the list of available
cities offered in the plan.
• STEP 3: Provide the U.S. telephone number where you wish to receive all of your DirectFone calls.
• STEP 4: Account is provisioned and setup within 24 Hours.
• STEP 5: Customer may call Customer Service to change their Ring-To number (takes effect immediately).

How do I use it?
Tell all of your family, friends and business associates back home, about your new local number. Simply give them the number, and have them call you. It is that simple.

What is “unlimited* calls” in DirectFone Plans?

The DirectFone UNLIMITED* CALLS Plans, is for typical domestic residential voice usage only (2,000 minutes per month). If usage for this plan is not consistent with typical Residential Customer usage, at the company's sole discretion, the company may offer customer an alternative plan or suspend, restrict, or cancel customer's service without prior notice.

What can I check via CrossFone’s Website?
From My Account you can access the following information:
• Check all your call history
• Check the Balance in your account
• Update your personal information
• Update the numbers from where you will be using this service. The system recognizes the number you are calling from and you do not have to dial any PIN

Is Sales Tax included in the Price Plan?
Yes, Sales Tax of 7% is charged in addition to the Monthly Recurring price for DirectFone products, to all customers that signed up after March 1st, 2007.

How can I get one?
Buy DirectFone by calling 1-800-941-0728 or signing up viaWeb.

How can I get help?
Customer Support is available in English and Spanish by calling our helpline at 1-800-766-6160.

Our Customer service is available from Monday to Sunday from 7:00 AM EST to 12:00 AM EST.

If we are not available, you can always send us a message via e-mail at support@crossfone.com

[ Sign up now ]